After-Sales Services & Equipment Support in Saudi Arabia
Saudi Diesel Equipment Company (SDEC) provides comprehensive after-sales services and equipment support to help customers maintain reliable performance, efficiency, and operational uptime across Saudi Arabia.
Backed by a team with more than 35 years of accumulated experience, SDEC supports customers through technical services, spare parts, and dedicated customer support for a wide range of equipment and applications. Our after-sales capabilities are focused on providing reliable assistance throughout the equipment lifecycle and supporting customers wherever their operations are located across the Kingdom.
Equipment Maintenance & Technical Services
SDEC provides comprehensive equipment maintenance, technical support, and after-sales services through experienced engineers and technicians located across Saudi Arabia. Our teams provide 24/7 nationwide support, including on-site field service, helping customers maintain equipment reliability, performance, and operational uptime.
At SDEC’s Head Office in Al Khobar, our dedicated facility provides diesel engine overhaul and component rebuilding services. Equipped with specialized tooling and machinery, the facility is capable of handling diesel engines of various sizes and performing full dynamometer testing on rebuilt engines with testing capabilities of up to 2,000 bhp.
In addition to maintenance, repair, and engine rebuilding services, SDEC provides operational and maintenance training programs upon request. These programs help customers improve equipment operation, maintenance practices, and technical capabilities while supporting reliable long-term equipment performance.
With experienced technical teams and nationwide service capabilities, SDEC provides customers with reliable equipment maintenance, engine repair, field service, and technical support across Saudi Arabia.
Genuine Spare Parts & Equipment Parts
SDEC provides reliable access to genuine spare parts and equipment parts through an integrated distribution and transportation network serving customers, branches, and dealers across Saudi Arabia. Our spare parts operations are designed to provide efficient after-sales support and help customers minimize equipment downtime by maintaining dependable parts availability.
SDEC’s spare parts warehouses and service support centers extend across the Kingdom, including Al Khobar, Jeddah, Al Madinah, Al Bahah, Dammam, Riyadh, Jubail, Qassim, and Abha. The network is further supported by a parts distribution center in Dubai and a network of sub-dealers across Saudi Arabia, enabling efficient parts supply and customer support.
Our portfolio includes SDEC parts and genuine spare parts for leading equipment and engine brands, including Detroit Diesel, DEVELON, Allison, EVERDIGM, Bobcat, and other supported brands. This extensive range helps customers maintain equipment reliability, compatibility, and long-term performance.
SDEC continuously replenishes its spare parts inventory and uses specialized inventory management systems to proactively monitor stock availability. Combined with our distribution network, this enables efficient access to genuine spare parts and equipment components for customers throughout Saudi Arabia.
Why Buy Genuine Parts?
WHY CHOOSE GENUINE SPARE PARTS?
Technical Support & Customer Service
SDEC provides preventive maintenance and customer support programs designed to improve equipment reliability, performance, and operational uptime. Our experienced technicians and engineers carry out scheduled inspections and maintenance in accordance with manufacturer recommendations.
- Regular equipment visits, inspections, and machine analysis
- Performance testing and necessary adjustments
- Inspection of wearable and serviceable parts
- Replacement of consumables according to maintenance schedules
- Recommendations for service parts requiring replacement
- Detailed inspection records and service reports
- Equipment certification in accordance with manufacturer requirements